Privacy Policy

Last updated: May 30, 2026

Informational use only This website provides educational context and intake coordination. It is not an engineering report, licensed contractor estimate, insurance determination, or appraisal. See our Terms of Service for full disclaimers.

Operator: FixitGrid Local Dispatch Network
Website: https://realtorsatthebeach.com/plumbing
Phone: +1 (607) 400-9375

1. Overview

This Privacy Policy explains how we collect, use, and share information when you visit our website or contact us by phone to request coordination for home services (including roofing, plumbing, pest control, water damage, siding, and related residential intake).

We operate a dispatch and referral network. We are not the on-site contractor on every job. Licensed service providers in your area may perform work under separate agreements.

2. Information we collect

Phone number and call metadata when you use click-to-call or dial our numbers
Call recordings where permitted by law and disclosed on the call path
Technical data: IP address, browser type, device, pages visited, referring URL
Cookies and analytics used to measure site performance (page views, call-button clicks)
Information you provide during intake (service type, ZIP code, urgency, notes)

3. How we use information

Route your request to appropriate local responders or partners
Operate call tracking, routing, and quality assurance (including third-party telephony platforms)
Improve website content and scheduling workflows
Comply with legal obligations and respond to lawful requests

4. How we share information

We may share information with:

Independent contractors or service partners who may contact you about scope and scheduling
Call tracking, routing, and analytics providers
Service providers that host or secure our website
Authorities when required by law

We do not sell personal information for unrelated third-party marketing.

5. Illustrative data on service-area pages

Some pages display market anchors, stress or risk indexes, charts, USGS-style terrain references, or calculator outputs. These are illustrative and educational only. They are not professional engineering advice, insurer findings, or guaranteed pricing.

6. Your choices

You may decline to provide information, but we may be unable to coordinate service. Cookie controls may be available through your browser settings. For privacy questions, call +1 (607) 400-9375.

7. Data retention

We retain information as needed for dispatch records, billing reconciliation, fraud prevention, and legal compliance, then delete or de-identify where appropriate.

8. Security

We use reasonable administrative and technical safeguards. No method of transmission over the Internet is 100% secure.

9. Children

Our services are directed to adults requesting property-related help. We do not knowingly collect information from children under 13.

10. Changes

We may update this policy. The “Last updated” date will change when we do.

11. Contact

FixitGrid Local Dispatch Network
Phone: +1 (607) 400-9375